Cancellation, Return & Refund

Returns

We offer a 24-hour return policy after delivery. In the event that 24 hours have passed since your product was delivered, we are unable to offer you a refund or exchange.

A receipt will be required to complete your return.

Manufacturer returns are not accepted.

(If applicable) There are certain situations in which partial refunds are only granted.

The item is damaged for reasons other than our error if it is not in its original condition.

All items returned more than 24 hours after delivery are considered damaged.

Cancellation

  The process of shipping out a product begins once an order is submitted. You may cancel your order by sending an email to info@ideationstores.com within two hours of placing it. 

Refunds (if applicable)

As soon as we receive and inspect your returned item, you will receive an email telling you that we have received it. We will also let you know if your refund has been approved or rejected.

You will receive a credit, and the refund will be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

Check your bank account to see if you have received a refund yet.

You will need to contact your credit card company – it may take some time for the refund to be posted.

Your bank should also be contacted. Refunds may take some time to appear in your account.

Please contact us at info@ideationstores.com if you have not received your refund yet after doing all of this.

Exchanges (if applicable)

Items will only be replaced if they are defective or damaged.  If you need to exchange it for the same item, send us an email at ainfo@ideationstores.com within 24 hours.  

Shipping

To return your product, please send an email to info@ideationstores.com

In order to return your item, you will need to pay for your own shipping costs. The cost of shipping is not refundable. Upon receiving a refund, the return shipping costs will be deducted.

The time it takes for your exchanged product to reach you may vary based on where you live.

Use trackable shipping services or purchase shipping insurance when shipping an item. We do not guarantee its arrival.

Shopping Cart
Are you excited?We are giving away exciting gifts every day

Don’t miss the chance to participate in the biggest giveaway of this year.

Scroll to Top
×

Powered by WhatsApp Chat

× How can I help you?